Enterprise AI knowledge assistants, cloud or private
Give every employee instant, sourced answers from your policies, procedures, contracts, manuals and systems, instead of searching shared drives or asking colleagues.
We build knowledge assistants that respect your access rules and can run on your own servers with private AI, so your data stays under your control.
Your knowledge exists, but nobody can find it
Scattered documents
Policies, templates and procedures sit in drives, email and old intranets.
Experts interrupted
The same questions go to the same people every day.
Slow onboarding
New staff take weeks to learn where things are and how things are done.
Data you cannot share
Public AI tools are not an option for confidential documents.
From your documents to a trusted answer
- 01
Connect your sources
Shared drives, SharePoint, PDFs, wikis, CRM and ERP data, with your access rules.
- 02
Index securely
Content is split, indexed and kept up to date, inside the environment you choose.
- 03
Ask in plain language
Staff ask questions in English or Arabic and get a clear answer.
- 04
Check the source
Every answer links to the documents it came from, so people can verify it.
What a good knowledge assistant needs
- Sourced answersEach answer cites the documents it used.
- Access controlAnswers only from content the user is allowed to see.
- Private AI optionRun the model on your own servers or private cloud.
- English and ArabicAsk and answer in both languages.
- Always currentNew and changed documents are picked up automatically.
- Usage insightsSee which questions are asked and where content is missing.
Where knowledge assistants help first
HR and policies
Leave rules, benefits and procedures answered for every employee.
Customer service
Agents find the right answer from manuals and past cases in seconds.
Legal and contracts
Find clauses, obligations and dates across contract libraries.
Operations and IT
Procedures, troubleshooting guides and checklists on demand.
Private and on-premises AI
For confidential content, we deploy the assistant with an open-weight language model inside your own infrastructure or private cloud tenancy. Documents, questions and answers stay in that environment, and you decide who can use it. For less sensitive content, a cloud model can give stronger answers at a lower starting cost. Many clients use both. Read our comparison: private AI vs cloud AI.
Knowledge assistant questions
What is an enterprise AI knowledge assistant?
It is an AI assistant that answers staff questions using your own documents and data, such as policies, procedures, contracts, product manuals and CRM records, and shows the sources it used.
Will it make up answers?
The assistant is set up to answer only from your approved content and to show the source for each answer. When the documents do not contain an answer, it says so instead of guessing.
Can it respect who is allowed to see what?
Yes. The assistant follows your access rules, so an employee only gets answers from documents they are allowed to open.
Can it run on our own servers?
Yes. We can deploy it with a private AI model on your own servers or private cloud, so documents and questions never leave your environment. A cloud model is also possible for less sensitive content.
Where can staff use it?
In a secure web app, inside your intranet or CRM, or in channels like Microsoft Teams or WhatsApp, in English and Arabic.
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